
Job details
Salary
$20.25 an hour
Job type
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Full-time
Part-time
Fixed term contract
BenefitsPulled from the full job description
Dental care
Paid time off
Full Job Description
LOCATION: Bayshore Shopping Centre and Kiosk locations within North & East Ontario
TERM: Full-Time & Part-Time, 12-Month Contract
Working closely with the Manager, Business Development, the Brand Ambassador is the primary point of contact for prospective and existing Members visiting our Kiosk and Mobile Locations. Providing exemplary customer service, the Brand Ambassador is responsible for selling new CAA memberships, renewing existing CAA memberships, updating Member information, and providing detailed information on CAA Member Services, Rewards, and Benefits.
Duties & Responsibilities:
- Sell new CAA memberships; Renew and Upgrade existing CAA memberships; Update Member accounts
- Respond to Member enquiries regarding membership, helping them choose the best type of membership for themselves and their families.
- Respond to Member enquiries regarding Travel, Insurance, and Member Benefits, providing prospective members with information on all CAA North & East Ontario services.
- Receive and distribute sales leads and enquiries as required, putting information into the Member database as required.
- Maintain a detailed understanding of all lines of business within the Club, ensuring awareness of the incentives and promotions being offered.
- Maintain professionalism, tact, diplomacy, and sensitivity to portray CAA North & East Ontario in a positive manner.
- Ensure the Members’ privacy and consumer interests are protected.
Desired Qualifications/Skills: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ability to work with the public in a confident and professional manner
- Ability to work at local shopping centres, sporting events, and trade shows
- Ability to work shifts as required by department management: days, evenings, weekends
- Excellent customer service skills required
- Excellent communication skills required
- Sales Experience is an Asset
- Basic Computer Skills
- Proof of COVID-19 Vaccination is required for all CAANEO employees
Compensation:
- Base Salary: $20.25/hour
- Health & Dental Plan
- Vacation & Paid Leave
- CAA Membership
Employment is contingent on a satisfactory Criminal Background Check, references, and proof of COVID-19 vaccination.
Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.
Click here to submit your application
CAA North & East Ontario’s success depends on great people. If you are ready for the challenge, find your job here.
CAA North & East Ontario offers a wide range of career opportunities in our Head Office / Administration Center (Finance, IT, Marketing etc); our award winning Call Centers; Emergency Roadside Assistance and our full service CAA Stores. We are an equal opportunity employer with some excellent benefits.
If you are interested in submitting a general resume, please send it to [email protected] indicating which position you would be interested in.
Why work with us?
- We help people develop their professional interests and support career development within the Club
- We pay 100% of the individual full time employee premium for health/dental/insurance plan coverage*
(* for employees working a minimum of 30 hours a week for a minimum of one calendar year) - Generous paid time off policies
- Defined Contribution Pension Plan
- Our members are the best, and all our full time staff are members!
(* for employees working a minimum of 30 hours a week for a minimum of one calendar year) - We do good things for people. As a not for profit, we advocate for passenger rights and safety on the roads. We sponsor car seat clinics; offer free battery tests and a host of other member services.
- We offer Educational Travel Tours (familiarization trips) to our travel employees.
- Generous discounts on merchandise sold in stores and applicable discounts on travel.
- You will not be bored! We are a medium sized employer (less than 200 employees) who do a lot of interesting things.
That means our employees are empowered to ask questions & provide input and we can act on it quickly.
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